SHINING SMILE: Always remember to smile brightly. A smile immediately makes you more attractive. Furthermore, it makes you look more approachable and like a nicer person. I know it’s common sense BUT most of us spend our days wading through life with scowls on our faces without even realising it. SMILE.

REMEMBER NAMES: Again simple stuff but why do we forget them? If is that you ‘just aren’t any good’ at remembering names? NOP… Most of the time it’s cause we never hear it, we are too busy inside our heads talking to ourselves about something stupid. When you meet someone. Stop, listen to their names, repeat it back as you look at them twice inside your head firmly and once or twice out loud in conversation. It’ll help you a lot.

RIGHT STATE: Remember when two people meet and one is awkward and one is comfortable, the person in the strongest state will influence the other. So when you are meeting anyone, get into a really comfortable state of mind first and they will soon feel comfortable themselves.

MATCH UP: Something useful to remember is people like people who are like themselves. So, to create better relationships with people: breath at the same rate as them; talk at the same rate; match their posture. This unconsciously sends them a signal of similarity and improves the rapport between you.

FOCUS ON THEM: Take the opportunity to make them feel good about themselves. Listen out for anything they seem proud of and drop an indirect compliment their way. Act as if it’s not meant as a compliment but you truly believe it. People like people who make them feel good when they’re around.

KEY WORDS: Listen out for key words and key phrases they like to use and use them back to them. Be careful though. Do not overdo it. Just occasionally to keep them thinking you are thinking like them.